Who we are
We collect user's basic information in 3 ways. When you voluntarily provide it to us, when you voluntarily give us permission to obtain or when you use our Services .
The Information You Provide To Us:
Personal Information: When you sign up to our Services, you provide us certain information, including your Business name, User Name, Age , email address, Mobile Number, how you intend to use our Services, or anything else you may be asked and decide to provide.
Personal Design Assets: When you create content using our Services, you may choose to upload images as well as add textual content.
Business Information: Our Services can be used for business purposes. If you are authorized to create or manage an account on behalf of an organisation, you may choose to provide information related to that organisation.
Information you provide through our support channels: Our Services provide customer support channels, where you may choose to submit information regarding a problem you are experiencing. Whether you email us, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a description of the problem you are experiencing, screenshots or information that would be helpful in resolving the issue.
Payment Information: In case of services requiring payment, we request credit card or other payment account information, which will be used solely for processing payments. Your financial information will not be stored by us over secure payment gateway. We do not store any Card details, etc. We do not have any auto payment deduction process. In case if we add the same, that will be done with your prior consent.
Usage Details: Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the Services and to help us provide you the best possible service.
Device Information: We also collect information about the device you’re using the Service on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or an Android phone.
We use technical measures to secure your data and in order to prevent loss of data due to errors or system failures; we also keep backup copies of data including the contents of your user account.
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.
We may retain and use your personal information and data as necessary to comply with our legal obligations, resolve disputes, and enforce our rights. If you have a personal account and have requested account deletion, we will delete your information within 72 hours. If the Services are made available to you through an organisation (e.g., your employer), we retain your information as long as required by the administrator of your account. For more information, see “Notice to the End User”.
The app does use third party services that may collect information used to identify you.
Google Play Services
You can exercise choices regarding your information by logging into the Services and using settings available within the Services or your account as described below. For all other requests, you may contact us as provided in the Contact Us section below to request assistance.
Content Information: You can also modify information on the content created using the platform at any time. However if your account is linked to an organisation, the content created on behalf of that organisation, the changes you make may be visible to the organisation users as specified by the company administrators as per “Notice to End Users”
From email notifications: You may opt out of receiving promotional communications from us by using the unsubscribe link within each email, updating your email preferences within your Service account settings menu, or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding our Services. You can opt out of some notification messages in your account settings.
From organisation email notifications: You may opt out from receiving emails from organizations you have joined for businesses purposes. These emails are not triggered by us, but by the company who uses our Services.
From push notifications: You can disable push notifications from us through your device & browser settings.
Extracting Your information
All content created using our platform can be exported as JPEG, PNG . Original files can simply be downloaded as is. Should you request it, we can also provide you with a CSV file with all the information we stored regarding your account.
Notice to End Users
Children’s information: The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
Policies Changes: We may change this policy from time to time, and when we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. If you continue to use our Services after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or obtain your consent as required by law.
Links: Please note that content created and displayed through our Services may contain links to third party websites. We hereby disclaim any liability in relation to the privacy practices of other websites.